Cookie Policy

This Cookie Policy explains how Prima Play Casino uses cookies and similar technologies on our website (the "Site"). It outlines what cookies are, why we use them, how they support security and performance, and how you can control them. This policy should be read together with our other privacy-related information available on our website, including the Prima Play Casino page.

Cookies Explained in Plain English

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the site remember information about your visit - like your preferences, login status, and how you move through pages - so the next time you return, the experience can be smoother and more consistent.

Some cookies are set by us (first-party cookies). Others are set by services we use (third-party cookies).

Why We Use Cookies - Faster Play, Stronger Security, Better Experience

We use cookies to support key Site operations and to improve how everything works. This can include:

Site functionality - helping pages load correctly, keeping sessions stable, and remembering selected settings.

Security and fraud prevention - helping detect unusual behavior, protect accounts, and reduce unauthorized access attempts.

Performance and reliability - identifying technical issues, balancing traffic loads, and ensuring the Site runs efficiently.

Analytics and insights - understanding which pages are popular, how visitors navigate, and what content performs best.

Personalization and marketing - showing relevant offers or content based on how the Site is used, where permitted by law and your consent choices.

Cookie Categories We May Use

Cookies generally fall into the categories below. Depending on your location and settings, some categories may require consent before we place them.

Essential Cookies - The Ones the Site Can’t Run Without

Essential cookies are required for core operations. They help with things like:

Keeping you logged in during a session

Enabling account areas and cashier features to function

Supporting security features and preventing abuse

Without these cookies, important parts of the Site may not work properly.

Functional Cookies - Your Preferences, Remembered

Functional cookies help the Site remember choices you make so you don’t have to set them repeatedly. For example, they may store:

Language and region selections

Display or interface preferences

Saved settings that improve your experience

Disabling these cookies may mean the Site still works, but feels less tailored and may reset preferences more often.

Performance Cookies - Helping Us Keep Everything Running Smoothly

Performance cookies collect information about how the Site is used, such as which pages are visited most and whether errors occur. We use this data to improve stability, speed, and usability.

These cookies don’t typically identify you directly, but they can generate aggregated reports that help us tune performance and reduce friction.

Marketing Cookies - More Relevant Messages (When Allowed)

Marketing cookies may be used to:

Measure the effectiveness of ads and promotions

Limit how often you see the same message

Deliver content that better matches your interests

In many regions, marketing cookies are only used if you provide consent. If you opt out, you may still see promotions, but they may be less relevant.

Similar Technologies We May Use

In addition to cookies, we may use similar tools such as pixels, tags, SDKs, and local storage. These technologies can perform comparable functions - like measuring usage, supporting security, or improving personalization - and are generally managed through the same consent or browser controls described below.

Third-Party Cookies and Services

Some cookies on the Site may be set by third parties that provide services such as analytics, advertising, security tooling, or platform functionality. These third parties may process data according to their own privacy policies.

Where required, we provide choices via consent tools (such as a cookie banner or preference center) so you can decide whether optional third-party cookies are allowed.

Your Consent - How Choices Are Collected and Applied

When you first visit the Site, you may see a cookie notice that lets you accept, reject, or customize non-essential cookies. Your selections will apply moving forward, though essential cookies may still be used because they are necessary for the Site to operate.

If you change your mind, you can update your choices at any time using the Site’s cookie controls where available, or by adjusting your browser settings.

How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers allow you to:

See which cookies are stored

Delete all cookies or selected cookies

Block cookies from specific sites

Block third-party cookies

Block all cookies entirely

If you choose to block or delete cookies, parts of the Site may not work as intended - including login stability, account features, preference saving, and some security protections. In some cases, you may need to re-enter details more often or re-verify actions that would otherwise be remembered.

To adjust settings, look for cookie or privacy controls in your browser’s settings menu (common areas include “Privacy,” “Security,” or “Site settings”).

How Cookie Preferences Can Affect Your Experience

Your settings directly impact how the Site behaves. For example:

Blocking essential cookies may prevent sign-in or disrupt session continuity.

Blocking functional cookies may reset preferences each visit.

Blocking performance cookies may reduce our ability to spot and fix issues quickly.

Blocking marketing cookies may reduce personalization and measurement of promotions.

We aim to keep the Site usable even when optional cookies are refused, but some features may become limited.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective date and publish the updated version on this page. Continued use of the Site after an update means the revised policy will apply.

Questions About Cookies or Privacy? Contact Us

If you have questions about this Cookie Policy or how cookies are used on the Site, contact our support team by email at support@primaplay.eu.